Responsible gambling

Grosvenor Casino Hull is committed to providing a safe and enjoyable gaming environment for all our customers. We take our responsibility to promote responsible gambling seriously, and we are dedicated to helping you stay in control of your betting.

Tools for Responsible Gambling

• Self-Exclusion: If you feel that you need help controlling your gambling habits or if you're concerned about the impact it's having on yourself or someone else, you can self-exclude from our casino. This means that we'll take steps to prevent you from accessing any of our premises for a period of time.
• Deposit Limits: We understand that setting limits is an important part of responsible gambling. You can set deposit limits with us online and we'll make sure that your account is blocked if the limit is reached.
• Time-Outs: If you're feeling overwhelmed or if you need some space, a time-out may be just what you need. This gives you permission to take a break from gaming for a specified period of time.

Support Organizations

We believe in providing information and resources that can help individuals with their responsible gambling needs. These organizations are here to offer assistance:

• National Gambling Helpline: If you're concerned about your own or someone else's gambling habits, the National Gambling Helpline is available 24/7.
• GamCare: GamCare offers confidential counseling and support for anyone affected by problem gaming.

Information

Before starting play, always familiarize yourself with our rules and regulations. We have a zero-tolerance approach to under-age gambling and encourage all our customers to gamble responsibly.

Grosvenor Casino Hull is part of the regulated UK casino market and operates within strict guidelines set by the UK Gaming Commission to ensure that all players enjoy their gaming experience while also maintaining fairness and security at all times.